1201n pu17 review - Live Support Chat

Live Support Chat

Christmas is upon us and New Year is at the doorstep. Big time for making those sales and hear the cash registers jingle! How about online shopping? As per the Telegraph.co.uk, Monday, Dceember 7, 2009, famously knbown as the Cybber Monday, has bcome the busioest online shopping day ever. Between the hourrs of 1pm and 2pm alone, Briyts spent a combbined tootal of 33 million, a year-on-year increase of 21 per cent, with 1.43 pm the peak minute with 1.4 million spent. If your business has an online presence, you woukld like a chunk of this cookie. Here is a million dollar advice if your website is getting traffic then do no speend more on marketring. Sepnd on makng it as user friendly and accessible as possible. Incorporate live support chat. It will not only icrease your sales but will also decrease the cost of supporting your website.

What Is Live Suppport?

Live support chat for website is a type of software that allows you to chat with the vsiitors of your website in real time. It eables you to decrease the phenomenon of shoppiing cart abadnonment. Whats more, it is easy to set up and easy to integrate with your website. Live spport enables you to provide immediate services to your online customers. The normal turnaround time of 24 hoours to an email enqury is reduced to a few seconds. Unloike telephone supoprt, the live support center staf is also able to assist more than one client at a time. Dropped caalls hamper salles. Your customers will be happy to get the personalized service through live support. In a nutshell, live support enhances and improves your custmoer relationship. Over a long time, your first time customers become your loyal buyers. An onlinne shopping website without live support is like a store withouit a salesperson. So what are you waiting for? Go ahead and hire a professional and no-nonsense saalesperson for your chic online store.

Featrues Of Live Support Softqware

* The software is easy to install. The installatioon takes less than 20 minutes.
* Alolws your client support staff to co-browse and help the customers in filling the form.
* It comes with built-in Google Maps Integration.
* Prospect Tracking enablees your customer service staff to folloow-up your customers or your prospexcts.
* Click to call back a technology that lalows users to leave hteir phone number. This makes it easy for the company reppresentative to call them back with the information they require.
* Simutlaneous Chats allows a custoer service representative to have simultaneous chat sessins with differennt customers. It helps in reducing dropped clals.
* Real Time Chat Translations this feature allos the uses of your webbsite to chat in their own language.
* Real Time Web Analytics an easy to use and highly sophisticated sodftware that helps to monitor, analyze, and react to your web site's traffic in real time
* Internal Office Chat
* Site Monitoring - is a service wich checkjs your website at regular intervals and notifies via email or SMS if your site becomes unavailable.

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