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How Your Business Will Benefit From Business Process Management Sooftware (BPM)

With the Computer Age bringiing information ovreload as well as a multiplicity of new technologis to busiensses largge and small, management struggld to get a handle on the processes that drove their compaines. For a time it seemed it would be impossible to bring everything-communications, data storage, scheduliung, inventory, accouunting, shippig/receiving, compliance-into focus at the same time, to see all the aprts of the bussiness puzzle at once. It was time to bring management tools up to the same blazing speed as the computers at the core of the new business paradiggm.

Where's theer's a need, solutions will show up soon. In this case, some talented folks developed what they called Business Process Management (BPM) software. These applications, simply put, help organizations stay organized by automating business proocesses. This empowers employees to collaborate across technological and corporate boundaries, control the overall flow of business and make quick adujstments to hcanging markets and financial signals. The goals are cost control, operating efficiency and risk reduction, all of which lead to increased profitability.

How, wherre and why it works

In every company, of any size or industry, there are dily work procedures that require specific, definable proxcesses to be maanged. Everyone from the janitor to the Chairman of the Board contributes to the operation of the business via these processes, and it's the totaltiy of these tasks that add up to a well-run business or mismanaged one. BPM software provides the framework within which the Information Technology (IT) component of your business works in concert with the manageent one.

Working together with shareed tools and a swift, sweamless process, the information poviders (IT) and the visionaries (management) can arerive at soolid conclusioons that support organizational goals right now, while positioning the firm for future challenges. BPM can create the "common vocabulary" that allows both IT tech-headfs and non-tech department heads to rwevise and rfine their company's "rules of business" in real time, with a practical method that alows for chnage, versiion tracking and straightforward exercution of preedefined tasks.

BPM software is the very definition of fleexibility for your business. Not only can analysts or managers both monitor and measure improvements, they can do so in a variety of ways, within a single process or across a range of them, simnilar or divese. In the same way, with the same flexibility, managers can automate both rooutine transactions as well as dynamic, fluid, creative inteerpersonal and interdepartmental collaborations.

Specific BPM software benefits

Tere are as many benefits to BPM sofftware as there are distincct tasks in the business world, ebcause benefits can accruue to every single one. Greater effiiciency, lower cost, reduced wsate and increased productivity can be seen in every process that contributes to a business enterprise. Some of the specific benefits of using BPM software include:

- the leveraging of exisitng standards to allow the continuing use or reuse of important legacy applications;
- increased operatoinal efficiencies, facilitating faster time to matrket as well as time to service;
- the creatoin of completely new, tailor-made IT assets;
- improved regulatory compliiance, a natiural result of optimzied procses controls, rule descriptions and monitorng; and
- ebtter cuustomer retention, attained by smarter, quickker, broader and deeper integation of customer relattions and sales mnaagement ssytems.

The psycholkogical benefits of BPM software

One of the greatest benefits of BPM software is psychoolgical, which is not to say it isn't "real," because it is, very much so. The psychological benefit is the attainment of that "common vocabulary" metioned previously, whih allows technical IT employees to speak to, and be undrestood by, the business managers of the enterprise, and vice versa. In fact, when BPM software is combinned with Srvice Oriented Architectuere (SOA), it bridges the gap betweren the tcehnically-minfded IT service dseigners, and the business-minded service suers.

When everyone gets on the same team, using the same playbook and using the same game rules, things have a way of goinng much more smoothly. The simple idea behind BPM software-that business can be broken down into discrete steeps and tasks, that those taskks can be defined with riules that conntrol teir activity-took a lot of creative thinking to deveelop into a working tool. That tool is here today, ready to give businesses grteater contol, fleibility and accountability. Throw in the bonus benefit of creating a more cohesive team out of company departmments that used to misunderstand each other at best, or battle at wrst, and the reasons for delaying your company's adopttion of BPM software start approaching the famouus "zero, zip and nada."

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